support

Stuck on something? Most answers are here. If yours isn't, write to hello@playperch.app and a real person will reply.

how do I play perching?

Place one bird in every row, column and colored patch. Birds can't touch, not even at the corners, and every board has exactly one answer. Tap a spot to cross it off, double-tap to perch a bird, and drag to cross off a few at once. A wrong bird costs a heart; lose all three and the board starts over.

Settings › How perch works walks through every game again.

how do nesting and caching work?

Nesting: each block slides its own way. Slide blocks until a piece's pattern is on the board, then drag the piece onto it. Every slide stirs up the wind and every piece calms it; twenty pieces build the nest.

Caching: every square of the tree takes three pecks. Peck any square to start; after that, the piece on the square you pecked decides where you can go. Hold a square to see where it leads. When nothing glows, the tree is done.

where do birds come from?

Finish a puzzle and a bird might pop out of the bushes. Daily puzzles give the best chance, and each hint makes a bird a little less likely. The field guide's Drop rates page lists every chance.

will I keep my birds on a new phone?

Yes, if you're signed in to iCloud. perch keeps a copy of your progress in your own iCloud account, and it comes back when you install perch on a new phone signed in to the same Apple Account. Check Settings › Progress to see that iCloud is on.

I'm a supporter, but the extras are gone

Open Settings › Support Perch and tap Restore purchase. Supporter purchases work with Family Sharing, so everyone in your family can use one.

how do I get a refund?

Purchases go through Apple, so refunds do too: go to reportaproblem.apple.com and choose the purchase.

how do I stop sharing my results?

Turn off Settings › General › Share my results. You'll still see community numbers. The privacy page explains exactly what's sent while it's on.

how do I change or turn off the daily reminder?

Settings › Daily reminder.

something's not right

Email hello@playperch.app with what happened and, if you can, a screenshot. The app version is at the bottom of Settings.